Support Topic

The Collar Receiver is beeping, but the dog is not responding to the stimulation.

  • Make sure the Stimulation Level is set at 2 or above.
  • Test the Collar Receiver with the Test Light (6B, page 13).
  • If the Test Light flashes, check the fit of the Collar Receiver.
  • Trim your dog’s hair where the Contact Points touch the neck and/or switch to the longer Contact Points.
  • Increase the Stimulation Level to the next level. If there’s still no response, try the next level and repeat. Also see finding the right recognition level.
  • Repeat training steps to reinforce training.
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