Support Topic

How do I fit the collar properly?

  1. Make sure the NoBark™ collar is off.
  2. Start with your dog standing comfortably.
  3. Place the collar high on your dog’s neck close to the ears. Center the contact points underneath your dog’s neck, touching the skin. Note: It is sometimes necessary to trim the hair around the contact points to make sure that contact is consistent.
  4. Check the tightness of the NoBark™ by inserting one finger between the end of a contact point and your dog’s neck. The fit should be snug but not constricting. Allow your dog to wear the NoBark™ for several minutes, then recheck the fit.
  5. Check the fit again as your dog becomes more comfortable with the NoBark™.

Proper use tips:

  • Never leave the NoBark™ on for more than 12 consecutive hours.
  • For comfort, safety and effectiveness of this product, please ensure the following:
  • Check the fit to prevent excessive pressure by being able to insert one finger between a contact point and your dog’s skin.
  • Examine your dog daily for any signs of a rash or sore.
  • If a rash or sore is observed, discontinue the use of the NoBark™ for a few days.
  • If the condition persists beyond 48 hours, see your veterinarian.
  • Your dog’s neck and the contact points must be washed weekly with a wash cloth and mild hand soap, then rinsed thoroughly.

A condition called Pressure Necrosis, which is a devitalisation of the skin due to excessive and prolonged contact against the contact points, may occur if the steps above are not followed. Read below for more on pressure necrosis.

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