Support Topic

Setup Step 6: Reset/Match The Collar Receiver And Remote Transmitter

To reset the Collar Receiver to work with a new Remote Transmitter or to reprogram a new Collar Receiver to work with your existing Remote Transmitter:

  1. Turn the Collar Receiver off.
  2. Press and hold the On/Off Button. The Receiver Indicator Light will come on, then turn off after 4-5 seconds. If the On/Off Button is released too early, the Receiver Indicator Light will begin flashing as normal. If this occurs, start over and repeat from step 1.
  3. After the Receiver Indicator Light has turned off, release the On/Off Button.
  4. Press and hold the Upper Button on the Remote Transmitter until the Receiver Indicator Light flashes 5 times. You may need to hold both units 2-3 feet from each other before this occurs. Once the Receiver Indicator Light has flashed 5 times, the Collar Receiver has been reset and will begin flashing as normal. If the Receiver Indicator Light does not flash 5 times, start over and repeat from step 1.
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