Installation and Setup

Installation Step 1: Locate and Place the Fence Transmitter

Additional Items You May Need
(not including the items included with your system)

• Additional wire and flags (Part# SDF-WF ) for covering more than 1/3...

View Support Topic

Installation Step 2: Lay Out the System

BASIC PLANNING TIPS

WARNING Underground cables can carry high voltage. Have all underground cables marked before you dig to bury
your wire. In most areas,...

View Support Topic

Installation Step 3: Position the Boundary Wire

Lay out the Boundary Wire using your proposed boundary, and test the system BEFORE burying the wire or attaching it to an existing fence. This will make any...

View Support Topic

Installation Step 4: Connect the Wires to the Fence Transmitter

WARNING
Do not install, connect, or remove your system during a lightning storm. If the storm is close enough for you to hear thunder, it is close enough to...

View Support Topic

Installation Step 5: Prepare the Collar Receiver

Your Collar Receiver comes with short Contact Points installed. If your dog has a long or thick coat, you have two options to ensure consistent contact:...

View Support Topic

Installation Step 6: Set the Boundary Width and Test the Collar Receiver

The Range Switch on the side of the Fence Transmitter has two settings. Set the Range Switch to LOW if the amount of wire used for your property is less than...

View Support Topic

Installation Step 7: Install the Boundary Wire

WARNING

• Underground cables can carry high voltage. Have all underground cables marked before you dig to bury your wire. In most areas, this is a free...

View Support Topic

Installation Step 8: Place the Boundary Flags

The Boundary Flags are visual reminders for your dog to show where the Warning Zone is located. You’ll only use them during training, after which you will...

View Support Topic

Installation Step 9: Fit the Collar Receiver

IMPORTANT: The proper fit and placement of your Collar Receiver is important for effective training. The Contact Points must have direct contact with your...

View Support Topic

Training

Introduction to Training

Important: Be patient with your dog. Proper training of your dog is essential to the success of the SportDOG Brand® In-Ground Fence System. Read this section...

View Support Topic

Training Day 1- Boundary Flag Awareness

Perform three sessions on day 1, each training session lasting 10-15 minutes.

Goal:
To have your dog learn that the Boundary Flags and warning beep from...

View Support Topic

Training Days 2-4- Continue Boundary Flag Awareness

Perform three sessions per day, each lasting 10-15 minutes.

Goal:
To train your dog to stay in the Boundary Area and respect the boundary while you are...

View Support Topic

Training Days 5-8- Distraction Phase

Perform three training sessions per day, each lasting 10 to 15 minutes.

Goal:
To train your dog to stay within the Boundary Area with distractions outside...

View Support Topic

Training Days 9-4- Unleashed Supervision

Training sessions should start at 10-15 minutes, gradually increasing to over an hour. Your dog is ready for this step only when he clearly avoids the entire...

View Support Topic

Training Days 15-30- Monitoring Your Dog

Your dog is ready to run! Check in on your dog at regular intervals. After you are satisfied your dog’s training is complete, remove every other Boundary...

View Support Topic

Troubleshooting

I have an inconsistent signal.

• Make sure the Fence Transmitter is at least 3 feet from large metal objects or appliances.
• Make sure all Boundary Wire turns are gradual.
• Make...

View Support Topic

The Collar Receiver activates inside the house.

• Turn the Range Adjuster knob counterclockwise to decrease the distance from the Boundary Wire that the Collar Receiver activates.
• Make sure the...

View Support Topic

The Collar Receiver is not beeping or correcting.

• Drain the battery, lift the tab, then try a new battery.
• Check the battery to make sure it is installed properly.
• Try changing the correction...

View Support Topic

The Collar Receiver will not change correction levels.

Drain the battery by removing it from the receiver, then pressing and holding the correction level button until the LED fades away (usually about 4-5...

View Support Topic

The Power and Loop Indicator Lights are off.

• Check that the Power Adapter is plugged into the Fence Transmitter.
• Try plugging into another electrical outlet.
• Replace the fuses.
• If the...

View Support Topic

The fuses blow when they are replaced.

The Fence Transmitter and/or Power Adapter needs to be replaced. Contact the Customer Care Center.

View Support Topic

I have a break in the Boundary Wire.

You may have a complete break or a partial break. A partial break occurs when the wire is not completely broken, giving a weak signal through the wire. This...

View Support Topic

The Collar Receiver has to be held on top of the Boundary Wire to activate.

• Replace the battery.
• Adjust Range Adjuster knob clockwise to increase the distance from the Boundary Wire that the Collar Receiver activates.
...

View Support Topic

The Collar Receiver is beeping, but the dog is not responding to the stimulation.

• Make sure the Stimulation Level is set at 2 or above.
• Test the Collar Receiver with the Test Light (6B, page 13).
• If the Test Light flashes, check...

View Support Topic

How do I drain the battery memory?

Remove battery from the receiver and set aside. Press and hold the correction level button until the LED fades away (usually about 4-5 seconds).

The low battery light is flashing on my receiver and I just replaced the batteries.

• Drain the battery by removing it from the receiver, then pressing and holding the correction level button until the LED fades away (usually about 4-5...

View Support Topic

My transmitter is beeping.

This is the wire break alarm and suggests there is a break in the wire. Perform the short loop test to confirm.

View Support Topic

The Power Light is on, the Loop Indicator Light is off, and the Fence Transmitter loop alarm is sounding.

• Make sure both ends of the Boundary Wire are plugged into Boundary Wire Terminals and that ½ inch of the insulation is stripped so that the copper wire is...

View Support Topic

The transmitter is hot.

The Fence Transmitter and/or Power Adapter needs to be replaced. Contact the Customer Care Center.

View Support Topic

I don't know how to replace the fuses.

The Fence Transmitter is equipped with two 250-volt, 1-amp fuses to protect the unit’s electronic circuitry from electrical power surges. To locate the...

View Support Topic

I need to replace the battery.

1. Remove the screws with a Philips screwdriver.
2. Remove the Battery Lid.
3. Install a 9-volt alkaline battery.
4. Replace the Battery Lid. Ensure...

View Support Topic