Support Topic

Support Topic
#

Navigate:

#

I have a break in the Boundary Wire.

You may have a complete break or a partial break. A partial break occurs when the wire is not completely broken, giving a weak signal through the wire. This might mean a spotty or inconsistent signal or correction. A full break will not allow the signal to be transmitted through the wire. This would be a “dead zone” or area where the receiver will not work because it is not receiving the signal from the wire and transmitter. Please follow these steps in determining where you have a break in your Boundary Wire:

  • Locate your original splice(s) and verify they have a good, solid connection.
  • Check your yard to determine any possible damage to the Boundary Wire such as recent digging, aerating, rodent burrowing, or any other noticeable disturbance in your yard next to the Boundary Wire.

Wire breaks in the twisted pair are commonly found:

  • At the wire exit point of the house
  • Where the twisted pair of wire enters the ground from the house, usually caused by string trimmers
  • Where the wires cross sidewalks or driveways due to edging and string trimmers
  • Around landscaping and flower beds due to digging, or working up the soil

Wire breaks in the Boundary Wire are commonly found:

  • In aerated lawns
  • Where the wires cross sidewalks or driveways due to edging and string trimmers
  • Around landscaping and flower beds due to digging, or working up the soil
  • At wire splices where Gel-filled capsules have not been installed
  • At wire splices without reinforcement knots

If you still cannot find the break in the Boundary Wire, there are two options for locating it:

Option 1: Contact our Customer Care Center at 1-800-732-0144 to purchase a Wire Break Locator (RFA-50) that will locate the break in the Boundary Wire. Note that the Wire Break Locator will only find a complete break; it will not detect partial breaks.

Option 2: Follow the procedure below. To prevent an unintended correction, always remove your dog’s Collar Receiver before performing any Transmitter testing.

  1. Unplug the Fence Transmitter.
  2. Connect both ends of your twisted Boundary Wire to one Boundary Wire Terminal.
  3. Measure and cut a Test Wire which is half the length of your total Boundary Wire footage.
  4. Connect one end of the Test Wire to the other Boundary Wire Terminal.
  5. Locate the halfway point of your boundary and cut the Boundary Wire.
  6. Splice the other end of the Test Wire to either side of your Boundary Wire where you cut it in half.
  7. Plug in the Fence Transmitter and check the Loop Indicator Light. If the Loop Indicator Light is on you can assume the break is in the other half of the Boundary Wire.
  8. If the Loop Indicator Light did not come on and you hear a continuous beep, you may assume there is a break in this portion of the Boundary Wire. However, there is a small chance of having more than one break in your system. Be sure to check both halves of your entire loop.
  9. Replace the damaged Boundary Wire with new Boundary Wire.
  10. Reconnect the Boundary Wire to the Fence Transmitter.
  11. Check the Loop Indicator Light. If the Loop Indicator Light is on, test the system with the Collar Receiver.
Products related to this Support Topic:
Gear The Way You'd Design It

Close